1. Cloud platform only — no physical goods
Chronbyte provides a software subscription delivered over the internet. There are no physical products, CD-ROMs, boxed software, or hardware shipments under these Terms. All features are accessed through supported web browsers and, where offered, progressive web/mobile interfaces. Any future hardware or on-premise offerings would require a separate written agreement.
2. Service description
The platform includes modules according to your subscribed plan — typically administration, fees/finance, academics, reports, teacher and parent portals, and optional integrations. Features may vary by plan, tenant configuration, and ongoing product updates. Documentation and demos are illustrative; your entitled features are those enabled on your subscription.
3. Account registration and eligibility
The Customer must be a duly authorised representative of a school, trust, or educational institution (or group thereof). Registration information must be accurate and kept current. You are responsible for safeguarding administrator credentials and for all activity under your tenant accounts.
4. School responsibility for uploaded data
The School is solely responsible for the accuracy, completeness, and lawfulness of all student, parent, staff, and financial data entered or imported into the platform. Chronbyte does not verify every record. The School must obtain necessary consents and permissions from parents/guardians and staff, maintain appropriate privacy notices, and comply with applicable education and child-protection laws.
5. Acceptable use
You may not: use the service for unlawful purposes; upload malware or attempt unauthorised access; reverse engineer or scrape the platform except as permitted by law; interfere with other tenants; resell access without authorisation; or circumvent security or usage limits. Violations may result in suspension or termination.
6. Free trial and paid subscription
We may offer a time-limited free trial (e.g. 7 days) so the School can evaluate the platform. During the trial, no subscription fee is charged unless explicitly stated otherwise. Before converting to a paid plan, the Customer will confirm plan selection and pricing. Paid subscription begins only after trial conversion or direct purchase as shown at checkout or on invoice.
7. Fees, billing, and taxes
Fees are as published on the Pricing page, in-app subscription screens, or on a signed quotation. GST and applicable taxes are extra unless stated inclusive. Invoices are payable by the due date. Late or failed payment may lead to reminders, feature restriction, or suspension after any grace period configured in billing settings.
8. Refunds and cancellation
Trial period: cancel anytime during the free trial with no subscription charge. After paid subscription begins: fees are generally non-refundable for the current billing period once the period has started, except where mandatory under applicable Indian consumer or contract law or where we expressly agree in writing. Setup/onboarding fees, if charged, are typically non-refundable once work has commenced. Detailed rules are also in our Refund Policy (legal.php?doc=refund). Cancellation requests must come from an authorised account owner via support or the subscription interface.
9. Intellectual property
Chronbyte owns the platform software, UI, documentation, trademarks, and branding. The Customer retains ownership of its data, logos, and content uploaded to the service. Chronbyte receives a limited licence to host and process Customer data solely to provide the service.
10. Availability and support
We target commercially reasonable uptime for our Cloud Platform and perform maintenance as needed. Planned maintenance will be communicated when practicable. The service may depend on internet connectivity at the School's location and on third-party providers (see Disclaimer). Support channels and response targets depend on your plan.
11. Limitation of liability
To the maximum extent permitted by law, Chronbyte is not liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill. Our aggregate liability for claims relating to the service in any twelve-month period is limited to the fees paid by the Customer for that period, except where liability cannot be limited under Indian law.
12. Termination
Either party may terminate per these Terms and the active subscription agreement. Upon termination, access may be disabled after any export window stated in the Refund Policy or order form. Provisions that by nature should survive (fees owed, IP, liability limits, governing law) will survive termination.
13. Modifications to these Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised «Last updated» date. Continued use of the website or service after changes become effective constitutes acceptance of the modified Terms. If you do not agree, you must stop using the service and cancel your subscription.
14. Governing law and disputes
These Terms are governed by the laws of India. Courts at Jaipur, Rajasthan shall have exclusive jurisdiction, subject to mandatory consumer protections that may apply. Parties will attempt good-faith resolution through support before litigation where reasonable.